Reference

What You Agree To When You Use ug855

These terms set out the rules that apply to your account, your transactions via DANA, OVO, or GoPay, and your access to every part of the ug855 platform.

Account eligibility rulesDANA, OVO, GoPay transaction termsWithdrawal & verification conditionsAccount suspension policyGoverning jurisdiction notice

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How These Terms Apply to Your Account

ug855 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By accessing ug855 and completing any action — logging in, funding your account wallet, or placing a round — you confirm that you have read and accepted these terms in full. We may update these terms when our services change; the version published on this page

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is always the current one, and continued use of your account after an update means you accept the revised terms. These terms cover account registration, wallet funding through DANA, OVO, and GoPay, withdrawal requests, account suspension, and dispute handling. They do not override applicable local law:
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where Indonesian law or the regulations of your eligible region impose stricter requirements, those requirements apply. If any clause in these terms is found unenforceable, the remaining clauses stay in force. Questions about how a specific clause applies to your account can be directed to our
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support team at any time. Players in Bandar Lampung and other supported regions access the same terms and the same account rules — there is no regional variation in our policy posture.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your transaction records are central to how we operate. We apply encryption across all account sessions and wallet transactions — whether you fund via DANA, OVO, or GoPay — so your payment details are never exposed in transit. We retain account and transaction data only as long as required by applicable law or our internal audit obligations, after which records are deleted or anonymised. You can request a summary of the data we hold on your account by contacting support; we will respond within the timeframe required under applicable local regulation.

Data Retention We keep your account and transaction records only as long as local law or audit requirements demand. After that period, data is deleted or anonymised in line with our retention schedule.

Cookie Policy Cookies on ug855 maintain your session state and support platform performance. They are not used for third-party advertising and are not shared outside our operational partners.

Account Access Control Each login is verified through your registered credentials and, where enabled, an OTP sent to your registered number. Suspicious access attempts trigger an automatic account hold.

Data Request Rights You may request a copy of the data we hold on your account at any time via live chat or email. We process these requests within the timeframe set by applicable local regulation.

CONTACT POLICY

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute or request a change to your account under these terms, our support team is available around the clock. You can reach us through live chat directly inside the platform, by email, or via our social channels — whichever fits your flow.

Live Chat Open the chat widget inside your ug855 account at any time. Our team responds quickly and can walk you through any clause or account-level concern you have.

Email Support Send a detailed message to our support address for written records of your query. We aim to respond within one business day for terms-related requests.

Social Channels Reach us through our official social accounts for quick questions about account access, wallet verification, or how a specific term applies to your situation.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, your account, and how to get things changed or resolved.

Access depends on local law and is available only where permitted in your region. Check that online gaming is allowed under the regulations that apply to your location before opening an account.

We publish the current version of our terms on this page. Continuing to use your account after an update is posted means you accept the revised terms. We recommend checking this page periodically.

Contact our support team through live chat or email with your transaction reference number. We review wallet disputes and aim to provide a written response within one business day.

Accounts may be suspended for breach of these terms, suspected fraudulent activity, or at the request of relevant authorities. We will notify you by your registered contact where legally permitted to do so.

Send a data request via live chat or email. We will confirm receipt and provide a summary of your account data within the timeframe required by applicable local regulation.

These terms are subject to applicable local law in your eligible region. Where Indonesian law imposes stricter requirements than these terms, those legal requirements take precedence over our policy text.

What You Agree To When You Use ug855

How We Protect Your Account and Data

Reach Us About These Terms

Common Questions About These Terms

01 Can I use ug855 if I am based in Indonesia?

02 What happens to my account if these terms are updated?

03 How do I dispute a transaction made via DANA, OVO, or GoPay?

04 Under what conditions can my account be suspended?

05 How do I request the data ug855 holds on my account?

06 Which law governs these terms?

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